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Terms & Conditions

Terms & Conditions

Terms and Conditions

Effective Date: January 15, 2025
Company Name: Digital Satna
Website: https://digitalsatna.in


1. Introduction

These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or using any part of our website or services, you agree to be bound by these Terms. If you do not agree with any part of the terms, then you may not access the website or use our services.


2. Services

Digital Satna provides the following services:

  • Website Design and Development
  • Shopify Store Setup & Integration
  • Digital Marketing (Meta Ads, Google Ads)
  • CRM & Marketing Automation
  • SEO and Analytics Support

Custom packages are discussed and agreed upon in writing prior to the start of any project.


3. Payments and Billing

  • All projects must be paid in advance or as per the mutually agreed milestone schedule.
  • Server costs must be paid in full for one year upfront.
  • Delay in payment may result in pausing or termination of service.
  • All payments are non-refundable once the project work has started, except as per our Refund Policy.

4. Client Responsibilities

Clients are responsible for:

  • Providing all necessary content, credentials, and assets in a timely manner.
  • Reviewing and approving deliverables within reasonable timeframes.
  • Fulfilling agreed payment obligations.

Delays caused by the client may extend project timelines or affect deliverables.


5. Intellectual Property

All materials, content, and code created during the project remain the property of Digital Satna until full payment is received.

After full payment:

  • The client owns the final deliverables.
  • Digital Satna may retain the right to showcase the work in portfolios unless otherwise agreed.

6. Confidentiality

We respect your confidentiality. Any proprietary information shared with us during the project will be kept private and not disclosed to third parties without consent.


7. Limitations of Liability

  • We strive to ensure all work is delivered accurately and professionally.
  • However, Digital Satna is not liable for any loss of profits, data, or business interruptions resulting from the use of our services.
  • We are also not responsible for third-party platform changes (e.g., Google Ads policy updates, Meta algorithm changes) affecting campaign performance.

8. Termination of Services

We reserve the right to terminate services if:

  • The client is non-responsive for over 15 days.
  • Payments are not made as per agreed terms.
  • There is unprofessional or abusive behavior.

Upon termination, no refund will be provided for work already completed or initiated.


9. Third-Party Tools and Services

Digital Satna may integrate third-party tools like Google Analytics, Meta Business Manager, Shopify apps, etc. We are not liable for performance or issues caused by these third-party platforms.


10. Governing Law

These Terms shall be governed by the laws of India, with jurisdiction in Satna, Madhya Pradesh.


11. Contact Us

If you have any questions about these Terms, please contact us:

📧 Email: contact@digitalsatna.in
📍 Address: Digital Satna, Satna, Madhya Pradesh, India
📞 Phone: +91-9685582770 (Anil Vishwakarma)